Refund Policy
Clear, simple expectations for orders.
Last Updated: April 12, 2026
Because honey is a consumable food product, refunds are generally limited to items that arrive damaged, incorrect, or unusable.
Eligible Issues
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with photos and your order details.
Resolution
When an issue is verified, we may offer a replacement or refund based on the situation.
Questions
Contact us anytime through our contact page and we will help resolve your order as quickly as possible.